WatchYourWay Shipping Policy

Effective Date: October 7, 2024

1. Order Processing

• Order Confirmation: Once you place an order, a confirmation email will be sent to you with your order details. Please review this information carefully to ensure its accuracy and to prevent any delays.
• Processing Time: Orders are typically processed within 1-3 business days. For custom or personalized items, additional processing time may be required, and you will be informed accordingly.

2. Shipping Rates and Delivery

• Worldwide Free Shipping: We offer free worldwide shipping on all orders.
• Delivery Time: The estimated delivery time for all orders is between 7 to 30 business days, depending on the destination and shipping conditions.
• Shipping Carriers: We partner with reliable global carriers to ensure your order is delivered safely and on time. The carrier will be chosen based on your shipping destination.

3. Tracking Your Order

• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
• You can track your shipment through our website or directly via the carrier’s tracking system using the provided tracking number.

4. Customs, Duties, and Taxes

• International Orders: Import taxes, customs duties, and any other applicable fees may be levied by your country’s customs office.
• Customer Responsibility: All such charges are the sole responsibility of the customer. WatchYourWay is not responsible for any customs fees, duties, or taxes that may be incurred upon the arrival of your package.

5. Shipping Restrictions

• WatchYourWay is not liable for any delays caused by factors outside our control, including but not limited to weather conditions, customs clearance delays, or other logistical issues.
• We do not ship to P.O. boxes or military APO/FPO addresses.

6. Undeliverable Packages

• If a package is returned to us due to incorrect address information or failure to collect the package, we will contact you to arrange a re-shipment.
• Additional shipping fees may apply for the re-delivery of undelivered packages.

7. Damaged or Lost Items

• If your package arrives damaged, please contact us within 48 hours of receiving it, and provide photos of the damage. We will work to resolve the issue as quickly as possible.
• WatchYourWay is not responsible for lost or stolen packages confirmed as delivered to the address provided by the customer.